• SPEDIZIONE GRATUITA IN ITALIA PER ORDINI SUPERIORI A 100€

Conditions of Sale

SALES CONDITIONS

The offer and sale of products on “Letiziacavallaro.com” are regulated by the following General Sales Conditions.

The products purchased on “Letiziacavallaro.com” are made by Letizia Cavallaro and sold by Roberto Pittari, headquartered at Via due Fontane, 93100 Caltanissetta (CL) P.Iva 01954520852. Letizia Cavallaro is a brand of Roberto Pittari

1.1) These General Sales Conditions regulate exclusively the offer, submission, and acceptance of purchase orders for products on “Letiziacavallaro.com” between the users of the site “Letiziacavallaro.com” and the Seller.

1.2 ) Through “Letiziacavallaro.com,” the Seller offers for sale products and conducts its electronic commerce activity exclusively towards its end-users who are “consumers,” or any natural person acting with purposes not attributable to their commercial, business, or professional activity, if any.

The Seller, therefore, reserves the right to refuse orders from subjects other than the “consumer” or, in any case, orders that do not comply with its commercial policy.

CONCLUSION OF THE CONTRACT BETWEEN CONSUMER AND SELLER

The consumer who intends to place an order for one or more products on “Letiziacavallaro.com,” in order to conclude the purchase contract, must fill out the electronic order form and send it to the Seller via telecommunication, following the relevant instructions.

  • The order form contains references to these General Sales Conditions and the Withdrawal Rights Information, as well as a summary of the essential information about each ordered product and its price (including all applicable taxes or duties if any), the accepted payment methods, and the delivery methods for the purchased products, the shipping and delivery costs, the conditions for exercising the right of withdrawal, and the procedures and times for returning the purchased products.
  • Product prices may be subject to updates. The consumer is required to verify the final selling price before submitting the relevant order form.
  • The contract is concluded when the Seller receives, electronically, the order form and the payment confirmation.
  • Once the contract is concluded and payment is received, the Seller will take over the purchase order.
  • The order form will be stored in the seller’s database for the period necessary for order processing and, in any case, within the terms of the law. The consumer can view the orders placed by accessing their profile and consulting the appropriate section.
  • The Seller reserves the right not to process purchase orders that appear suspicious, incomplete, or incorrect, that do not provide sufficient guarantees of solvency, or in case of product unavailability. In these cases, the seller will inform the consumer via email that the contract is not concluded and that the Seller has not fulfilled the purchase order.
  • If the realization of the ordered items and/or the safe shipment thereof is hindered by omissions and/or errors, attributable to the customer, and this does not respond to the emails of Letizia Cavallaro for “Letiziacavallaro.com”, the seller reserves the right to cancel the order and not to proceed with it after 14 days from the first email request sent by “Letiziacavallaro.com”. If the missing or non-compliant information with the product description ordered hinders the realization of the item, the seller will refund the entire order amount. If instead the missing or questionable correct information
  • If the products presented on “Letiziacavallaro.com” are no longer available or for sale at the time of the last site access or order form submission, it will be the Seller’s responsibility to communicate to the consumer the potential unavailability of the ordered products. In case the order form is submitted and the price is paid, the Seller will refund the relevant amount, without being liable for any further compensation.

CONCLUSION OF THE CONTRACT BETWEEN CONSUMER AND SELLER

The consumer who intends to place an order to purchase one or more products on “Letiziacavallaro.com”, in order to conclude the purchase contract, must complete the electronic order form and send it to the Seller, electronically, following the relevant instructions.

    • The order form contains a reference to these General Sales Conditions and the Information on the Right of Withdrawal, as well as a summary of the essential information on each ordered product and its price (including all applicable taxes or duties if provided), the accepted payment methods, and the delivery methods for the purchased products, the shipping and delivery costs, the conditions for exercising the right of withdrawal, and the methods and times for returning the purchased products.
    • Product prices may be subject to updates. The consumer is required to verify the final selling price before submitting the relevant order form.
    • The contract is concluded when the Seller receives, electronically, the order form and payment confirmation.
    • Once the contract is concluded and payment is received, the Seller will take over the purchase order.
    • The order form will be archived in the Seller’s database for the period necessary to process orders and, in any case, in accordance with legal terms. The consumer can view the orders placed by accessing their profile and consulting the appropriate section.
    • The Seller reserves the right not to process purchase orders that appear suspicious, incomplete, or incorrect, that do not provide sufficient guarantees of solvency, or in case of product unavailability. In such cases, the Seller will inform the consumer via email that the contract has not been concluded and that the Seller has not fulfilled the purchase order.
    • If the products listed on “Letiziacavallaro.com” are no longer available or for sale at the time of the last site access or order form submission, it will be the Seller’s responsibility to communicate to the consumer any potential unavailability of the ordered products. In case the order form is submitted and the price is paid, the Seller will refund the relevant amount without being obligated to provide any further compensation.
    • If the realization of the ordered items and/or the safe shipment thereof is hindered by omissions and/or errors attributable to the customer in the order form, and this does not respond to the emails of Letizia Cavallaro for “Letiziacavallaro.com”, the seller reserves the right to cancel the order and not to proceed with it after 14 days from the first email of request sent by “Letiziacavallaro.com”. If the missing or non-compliant information with the product description ordered hinders the realization of the item, the seller will refund the entire amount of the order. If instead the missing or questionable information allows the realization of the items but not their safe shipment, the seller reserves the right to retain indefinitely, at the aforementioned headquarters in Caltanissetta (CL), the goods and its amount including shipping costs.

RIGHT OF REJECTION

The right of withdrawal, as per Art. 5, para. 3 of DL 186/99, is not applicable to personalized or custom-made products. The right of withdrawal applies within 14 working days from the receipt of the goods, and is also valid if the goods present manufacturing defects. Peculiarities of the object described and anticipated in its own product description page on “Letiziacavallaro.com” are not recognized as manufacturing defects.

“Letiziacavallaro.com” remains available to resolve any errors (system fixes, suggestions on how to proceed).

In case proven manufacturing defects exist, the customer may exercise the right of withdrawal on all goods purchased from www.letiziacavallaro.com according to the following rules:

to exercise the right of withdrawal, the customer must send a communication stating this intention, within 14 working days,
CHARACTERISTICS OF ITEMS FOR SALE

  • On “Letiziacavallaro.com” only original and handmade products in Italy by Letizia Cavallaro are on sale.
  • The essential features of the products on “Letiziacavallaro.com” are presented within each product sheet.
  • The conclusion of the purchasing process implies the reading and acceptance of the product characteristics reported on “Letiziacavallaro.com”. However, the images and colors of the products offered for sale may not exactly match the real ones due to the Internet browser and monitor used.

PAYMENTS

The payment methods for the price of the products and the related shipping and delivery costs are indicated in the relevant FAQ section and form an integral part of these Terms of Sale.

SHIPPING

  • Products ordered from “Letiziacavallaro.com” are shipped via UPS express.
  • Delivery times include business days only and do not include weekends or holidays.
  • A supplement may be required for Livigno, Campione d’Italia, Venice, disadvantaged areas and smaller islands.
  • In the event of non-delivery due to unavailability, an “absent” or “unknown” recipient, and incorrect or incomplete information provided by the customer, a second shipment will be made free of charge. After two tenatives, the package will go into storage. Untying a storage unit costs 10€, which will be borne by the customer. If the customer does not want to bear the cost of the second shipment of the goods and/or does not respond to emails sent by Letizia Cavallaro on behalf of “Letiziacavallaro.com”, the seller, at his discretion, You may hold the customer’s goods and money indefinitely, you may cancel the order, compensating the customer only for the cost of the products, you may cancel the order by withholding 30% of the total amount, or you may choose to ship the order, at your own expense, via Priority Mail, but you are exempt from any responsibility for its transportation, delivery, or non-delivery.
  • Shipping times are subject to product availability. Normally 2-3 working days for Italy and EU countries; 3-6 working days for other countries.

CONDITIONS OF USE

Access and use of “Letiziacavallaro.com” are governed by these General Conditions of Use. Therefore, access to this site, as well as its use and the purchase of the products presented on them, presuppose reading, knowing and accepting these General Conditions of Use.

“Letiziacavallaro.com” is a website managed by Roberto Pittari, and P.Iva 01954520852.

CHANGES TO THE CONDITIONS OF USE

The manager may modify or simply update, in whole or in part, these General Conditions of Use. These updates or changes will be notified to users on the Home page or by email as soon as they are adopted and will be binding as soon as they are posted on the website at this same session. Access to and use of the site presupposes the user’s acceptance of these conditions of use.

RESPONSIBILITY’ FOR THE USE OF THE SITE

  • Access to and use of “Letiziacavallaro.com”, including viewing web pages, communicating with the Manager (Letizia Cavallaro), the ability to download product information and purchase it on the website, are activities conducted by the user exclusively for personal uses unrelated to any commercial, entrepreneurial and professional activity. Each user is personally responsible for the use of “Letiziacavallaro.com” and its contents. The Manager will not be liable disappointed not in compliance with the current legal regulations, of the website and content by each of its users, without prejudice to liability for intent and gross negligence. In particular, the user will be solely and exclusively responsible for communicating incorrect, false, or data about third parties, without their consent, and in consideration of incorrect use thereof.
  • Any material downloaded or otherwise obtained through the use of the service is at the user’s choice and risk, therefore any liability for any damage to computer systems or data loss resulting from the download operations falls on the user and cannot be attributed to the Manager. The Manager declines all responsibility for any damage resulting from inaccessibility to the services present on the site or from any damage caused by viruses, damaged files, errors, omissions, service interruptions, content deletions, problems connected to the network, providers or telephone and/or telematic connections, unauthorized access, data alterations, failure and/or defective functioning of the user’s electronic equipment.
  • You are responsible for the custody and correct use of your personal information, including the credentials that allow you to access the confidential services, as well as for any harmful consequences or damages that may arise against the Manager or third parties following the incorrect use, loss, or theft of such information.

INTELLECTUAL’ PROPERTY RIGHTS

  • The contents of “Letiziacavallaro.com”, therefore the works, images, photographs, drawings, figures, logos and any other material, in any format, published on “Letiziacavallaro.com”, including menus, web pages, graphics, colors, diagrams, tools, fonts and website design, diagrams, The layouts, methods, processes, functions, and software that are part of “Letiziacavallaro.com” are protected by copyright and any other intellectual property rights of the Manager and other rights holders. Reproduction, in whole or in part, in any form is prohibited, of “Letiziacavallaro.com” and its contents, without the express written consent of the Manager. The Manager and, where necessary, the individual authors of the works published on “Letiziacavallaro.com”, have the exclusive right to authorize or prohibit direct or indirect reproduction, temporary or permanent, in any way or form, in whole or in part, of “Letiziacavallaro.com” and its contents.
  • The user is authorized only to view the site and its contents. E’ also authorized to perform all other temporary acts of reproduction, without any economic significance of its own, which are considered transitory or accessory, an integral and essential part of the very display of “Letiziacavallaro.com” and its contents and all other navigation operations on the website that are performed only for legitimate use.
  • The authors of individual works published on “Letiziacavallaro.com” have, at any time, the right to claim authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves, including any act to the detriment of the works, whether prejudicial to their honor or reputation.
  • The user undertakes to respect the copyright of those who have chosen to publish their works on “Letiziacavallaro.com” or who have collaborated with the manager in the creation of new expressive and artistic forms intended to be published, even if not exclusively on this website.

BRANDS AND DOMAIN NAMES

  • All other distinctive signs that distinguish the products sold on “Letiziacavallaro.com” on the website are registered trademarks of their respective owners and are used within “Letiziacavallaro.com”, for the sole purpose of distinguishing, describing and advertising the products for sale.
  • The Manager and all other registered trademark owners have the right to make exclusive use of the trademarks of their respective ownership. Any use of said trademarks that is not in accordance with the law and, in any case, unauthorized, is prohibited and will be prosecuted in accordance with the law. It is in no way permitted to use said trademarks and any other distinctive signs present on “Letiziacavallaro.com” to take unfair advantage of the distinctive character or renown of these trademarks or in order to cause prejudice to them and their owners.
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